Duoza

Terms of Use

Last updated: 12 August 2026

1. Agreement

Duoza is operated by Lodos Dijital Teknolojiler ve Yazılım Limited Şirketi (“Lodos”, “we”, “us”), a company registered in İstanbul, Türkiye. By creating a Duoza account or using the app, you agree to these Terms. If you don’t agree, please don’t use Duoza.

2. What Duoza is

Duoza is a relationship-support app. You share lightweight signals about how you’re doing, and Duoza turns them into gentle, timely suggestions for your partner.

Duoza is not a medical, mental-health, therapy, contraception, or fertility service, and nothing in the app is professional advice. Any cycle or fertility information is for personal reference only and is not a reliable method of contraception or conception planning. Don’t rely on Duoza for health, safety, or relationship decisions that need professional guidance.

3. Who can use it

You must be at least 18 years old to use Duoza.

4. Your account

You’re responsible for your account and for keeping your sign-in secure. Keep your details accurate, and let us know promptly if you think someone else is using your account.

5. Connecting with a partner

Some features work by linking your account with a partner who accepts your invite. Your partner receives suggestions based on your signals — never your raw entries — and only for the categories you’ve chosen to share. You can end the connection at any time in the app.

6. Subscriptions and payments

Duoza offers paid subscriptions purchased through the Apple App Store or Google Play. Payment is charged to your store account at confirmation. Subscriptions renew automatically unless you cancel at least 24 hours before the end of the current period. Manage or cancel your subscription in your App Store or Google Play account settings. Prices and plans may change, and we’ll show current pricing before you buy. Except where required by law or store policy, payments are non-refundable and refunds are handled by the app store.

7. Acceptable use

Use Duoza only for its intended personal purpose. Don’t misuse it, interfere with it, try to access it in unauthorised ways, or use it to harass or harm anyone.

8. Your content

You keep ownership of the information you put into Duoza. You give us permission to store and process it as needed to operate the service, including generating suggestions and AI features, as described in our Privacy Policy.

9. AI features

Some features use automated and AI systems to generate summaries, briefs, and suggestions. These can be wrong or incomplete — treat them as prompts, not facts or advice.

10. Changes and availability

We may update, suspend, or discontinue features, and we may update these Terms. If we make material changes, we’ll take reasonable steps to let you know. Continuing to use Duoza after changes take effect means you accept them.

11. Disclaimers

To the extent permitted by law, Duoza is provided “as is” and “as available”, without warranties of any kind. We don’t guarantee that the app will be uninterrupted or error-free, or that suggestions will suit your situation.

12. Limitation of liability

To the maximum extent permitted by law, Duoza and its team won’t be liable for indirect, incidental, or consequential damages, or for decisions you make based on the app.

13. Termination

You can stop using Duoza and delete your account at any time. We may suspend or end access if you break these Terms or misuse the service.

14. Governing law and disputes

These Terms are governed by the laws of the Republic of Türkiye, without regard to conflict-of-laws rules. The İstanbul Courts and Enforcement Offices (İstanbul Mahkemeleri ve İcra Daireleri) shall have jurisdiction over disputes. Nothing in this section removes any mandatory legal protection you have as a consumer in your country of residence — for example, if you are a consumer in Türkiye, you may also apply to the Consumer Arbitration Committees (Tüketici Hakem Heyetleri) or Consumer Courts.

15. Contact

Questions? Contact Lodos Dijital Teknolojiler ve Yazılım Limited Şirketi at info@duoza.net.

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